Shipping policy
Shipping Policy for Plek, operated by MATTSW ART PTY
At Plek, we offer travel services in South Africa, Namibia, Botswana, Mozambique, Zimbabwe, Lesotho. As such, we do not actually ship any physical goods. All travel services that you purchase from us are delivered electronically via email or through our website.
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Delivery: Once you have purchased travel services from us, we will send you an email confirmation with details about your booking. You may also access your booking information by logging into your account on our website. If you have any questions or concerns about your booking, please contact us at hello@plek.co.za.
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Timing: The timing of your travel services will vary depending on the type of service you have purchased. We strive to provide accurate information about the timing of your travel services, but we cannot guarantee the accuracy of the information. It is your responsibility to ensure that you arrive at the designated time and place for your travel services.
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Changes and Cancellations: If you need to make changes to your travel services or cancel your booking, please contact us as soon as possible. Additional fees may apply for changes or cancellations, and we cannot guarantee that changes or cancellations can be made.
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Refunds: If we are unable to provide the travel services that you have purchased for any reason, we will provide you with a full refund of the amount paid. For more information about our refund policy, please see our Refund Policy.
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Contact Us: If you have any questions or concerns about our shipping policy or the travel services we offer, please contact us at hello@plek.co.za.
By purchasing travel services from us, you agree to our Shipping Policy.